DIRECT MUSIC SERVICE FAQ
If you need further assistance or if you signed up with a credit card & want to cancel, you can contact us at: firstname.lastname@example.org -- we'll be happy to assist you.
- Why DirectMusicService.com?
DIRECT MUSIC SERVICE has been serving professional DJs since 1999 with the finest DJ Friendly music edits in the business. DMS was created by DJs for DJs. We know exactly what today's working DJ needs.
- What is the cost to join?
Direct Music Service has six subscriptions packages to choose from, 3 different monthly packages and 3 different yearly packages. Our billing is recurring and is billed to your credit card or paypal account each 30 days from the day you initially sign up unless cancelled.
- What are the download limits?
You may download as many tracks at a time as you wish but each track can only be downloaded once per month. This is to prevent piracy and abuse of your membership. It is suggested that you use download manager to download your files but it is not necessary.
- How often does DIRECT MUSIC SERVICE update?
DMS is updated 3-4 times per week. Please click on the "New Releases" button on the top page to view a complete listing of the newest uploads.
- Does DIRECT MUSIC SERVICE accept requests?
DMS has a very extensive library of the tracks that most DJs need to be successful, however if you do not see a particular track that you need an edit for, we can make one for you. Please send us a track request with a brief description to: email@example.com -- we will do our best to fill your requests.
- Does DIRECT MUSIC SERVICE accept material from outside remixers / editors?
DIRECT MUSIC SERVICE does accept material from outside remixers / editors but not all material will make it on DirectMusicService.com. To submit a track simply email it to firstname.lastname@example.org . Each track and each remixer will be dealt with on a case by case basis. No tracks will be uploaded on DirectMusicService.com without the remixer's / editor's full consent.
- How Do I cancel my subscription?
If you signed up using Paypal, you can cancel your subscription WITHIN Paypal by:
- Logging into your paypal account
- click "Profile" near the top of the page.
- Click "My Money" then click "Update" in the "My preapproved payments" section.
- Click "Cancel" or "Cancel automatic billing" and follow the instructions.
-- For Technical Issues: email@example.com
-- Billing Issues: firstname.lastname@example.org
-- Track Submissions: email@example.com
-- Track Requests: firstname.lastname@example.org
-- General Inquiries: email@example.com